Last updated: 30 June 2026

1. ABOUT US

This website is operated by:

EdiblesByShally LIMITED

Company number: 16381488

Website: [https://ediblesbyshally.com](https://ediblesbyshally.com)

Contact:

Email: [[email protected]](mailto:[email protected])

Phone and WhatsApp: +44 7851 280598

Registered address:

C/O Aacsl Accountants Limited

1st Floor, North Westgate House

Harlow

Essex

England

CM20 1YS

2. USE OF WEBSITE

You agree to use this website for lawful purposes only.

You must not:

Misuse the website

Attempt unauthorised access

Interfere with website security or functionality

3. ELIGIBILITY

You confirm you are legally able to enter into a binding contract under the laws of England and Wales.

If you are under 18, you should obtain permission from a parent or guardian before placing an order.

4. PRODUCTS

We sell Nigerian groceries, food items, snacks, beverages, and related products.

All products are shelf stable unless stated otherwise.

Product images are for illustration purposes. Actual packaging may vary.

We aim to keep product listings accurate but errors may occur.

5. PRICING

Prices are shown in GBP.

We reserve the right to correct pricing errors before or after order acceptance.

If an error affects your order, we will contact you with options to proceed or cancel.

6. ORDERS

Orders are placed through the website checkout.

Order confirmation is sent by email.

We reserve the right to refuse or cancel an order for:

Stock issues

Payment issues

Suspected fraud

Pricing errors

7. PAYMENTS

We accept:

Stripe (card payments)

Bank transfer

Bank transfer orders are processed only after payment is confirmed.

8. CONTRACT FORMATION

A contract is formed when:

We confirm your order and payment is received.

We reserve the right to decline orders before this point.

9. DELIVERY

Delivery is handled by Royal Mail within the United Kingdom.

Estimated delivery time is 2 to 3 working days after dispatch.

Delivery charges are calculated at checkout based on weight.

Delivery delays may occur due to courier issues beyond our control.

10. FAILED DELIVERY

If delivery fails due to incorrect address or customer unavailability:

The customer is responsible for redelivery costs.

11. CANCELLATIONS

Orders cannot be cancelled once confirmed and processed.

This applies due to fast processing of food products.

12. RETURNS AND REFUNDS

Food products cannot be returned once delivered due to hygiene and safety reasons.

Damaged, incorrect, or missing items must be reported within 7 days of delivery.

Nothing in this section affects your statutory rights under UK law.

13. LIABILITY

We are not responsible for:

Delivery delays caused by couriers

Losses caused by incorrect customer information

Indirect or consequential losses

Our total liability is limited to the value of the order.

14. FORCE MAJEURE

We are not responsible for delays or failures caused by events outside our control.

This includes:

Courier disruptions

Natural events

System failures

Supply chain interruptions

15. INTELLECTUAL PROPERTY

All website content belongs to EdiblesByShally LIMITED unless stated otherwise.

You must not copy or reuse content without permission.

16. GOVERNING LAW

These terms are governed by the laws of England and Wales.

Any disputes will be handled in courts of England and Wales.

17. CONTACT

Email: [[email protected]](mailto:[email protected])

Phone and WhatsApp: +44 7851 280598

18. UPDATES

We may update these terms at any time. Continued use of the website means acceptance of changes.